Guides

How to add directions links

Direct answer

How to add directions links?

Use an accurate destination pin, store a readable address, and test the Google, Apple, and copy-address actions before publishing.

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Location records

Directions workflow

1. Verify the address

2. Enable directions

3. Test Google and Apple

Directions links should open the correct destination from every published location card.

Workflow diagram based on the current MapsMaker controls; it is not a product screenshot. Reviewed August 8, 2026.

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Store both an accurate pin and readable address

MapsMaker's interactive Google and Apple direction links use the marker latitude and longitude. The stored address is separate display information and enables Copy Address when present.

Place the marker at the useful arrival point, not merely the city, postcode centroid, or building's mailing center

Store a readable address when visitors need to recognize or copy it

Verify coordinates and address against an authoritative venue or business source

Enable the directions action in the map's popup or public-view configuration

Example: venue entrance versus mailing address

A stadium's postal address may point to the center of the property while visitors need a specific public gate or car-park entrance. Put the marker at the intended arrival coordinate and describe the entrance in the title or address text.

Create separate records when parking, accessible drop-off, and the main entrance require different destinations

Use an explicit label such as North Gate or Accessible Drop-off instead of duplicating the venue name

Keep opening restrictions and event-day instructions in the marker description and visible page copy

Test the destination from outside the venue rather than only while standing onsite

Test Google, Apple, and Copy Address separately

The interactive marker panel presents provider choices rather than automatically selecting Apple Maps on every iPhone.

Choose Google Maps and confirm the destination coordinate and label

Choose Apple Maps and confirm the same destination on a supported Apple device

Use Copy Address and confirm it copies the stored address, not a different formatted value

Repeat the test on several representative markers and on both the hosted page and any website embed

Understand static-fallback behavior

When the interactive map cannot load and the static fallback is shown, the current fallback exposes a Google directions link only. It does not reproduce the Apple choice or Copy Address menu.

Keep a visible address or venue list in surrounding page content when arrival information is important

Do not describe the static fallback as feature-equivalent to the interactive marker panel

Verify that the Google fallback destination is still useful for critical locations

Fix map-loading failures rather than treating the fallback as the normal directions experience

Troubleshooting, limits, and analytics

MapsMaker supplies a destination to an external maps provider. It does not calculate or guarantee the provider's route, traffic, accessibility, or travel time.

Route ends at the wrong side: move the marker coordinate to the intended entrance and retest

Copy Address is missing: add a readable address to the marker

Directions button is missing: check the map's configured popup and directions controls

Provider opens but cannot route: verify the coordinate range and test the provider independently

Directions-click events are best-effort interaction analytics, not proof that the visitor arrived

How it works

Choose the arrival point

Identify the exact entrance, branch, parking area, or meeting point the visitor should reach.

Set and verify coordinates

Place the marker at that point and verify its latitude and longitude against a trusted source.

Add a readable address

Store the address or entrance text visitors should see and copy.

Enable directions

Confirm the public marker panel is configured to show the directions action.

Test each action

Try Google Maps, Apple Maps, and Copy Address on representative markers and devices.

Check the fallback

Inspect the static-fallback Google link and provide visible address text for users who cannot use the interactive panel.

Frequently asked questions

Does Apple Maps open automatically on an iPhone?

Do not assume that. The interactive marker panel presents Apple and Google provider choices; the visitor selects one.

Do directions use the marker address or coordinates?

The current Google and Apple direction URLs use the marker coordinates. The stored address is shown to visitors and enables Copy Address when present.

Why is Copy Address missing?

That action is only available when the marker has a stored address. Add a readable address and republish or refresh the map.

What happens when the interactive map falls back to a static view?

The current static fallback offers Google directions only. It does not reproduce the Apple choice or Copy Address action.

Does MapsMaker provide turn-by-turn navigation?

No. It opens the destination in an external provider. The provider controls routing, travel mode, traffic, and navigation behavior.

Are direction clicks reliable conversion data?

They are best-effort interaction events. A click does not prove that the route loaded successfully or that the visitor reached the destination.

On this page

Store both an accurate pin and readable address Example: venue entrance versus mailing address Test Google, Apple, and Copy Address separately Understand static-fallback behavior Troubleshooting, limits, and analytics How it works FAQ

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